Resident Questions for Housing Area Panel
Reference Number: E.3.4
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Department |
Housing |
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Date question raised |
13/10/2022 |
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Week of Area Panel |
12/12/2022 |
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Area in city |
East |
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Star rating applied by residents |
3 |
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Deadline for officer response |
Wednesday 16th November 2022 |
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Name of officer responding |
Adrian Day |
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Officer job title |
Mechanical & Electrical Engineer
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Title of Question |
Maintenance Costs of incomplete aerial systems |
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Issue: |
Residents are paying maintenance costs of aerial systems that were never fully commissioned. |
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Background: |
Satellite aerials were rolled out and installed, but the system was never fully commissioned. Residents are paying the maintenance costs of this (Craven Vale, Robert Lodge). |
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Action requested by residents: |
· When are refunds going to be issued to residents for aerial systems that were never fully commissioned? |
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Officer contact details: |
Adrian.Day@Brighton-Hove.gov.uk
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Officer Response: |
The aerial systems were installed in 2012, in 2021 these were upgraded to meet new requirements and regulations.
All aerial systems installed have been commissioned and are operating as expected and are maintained on a routine basis.
Should a resident experience issues with the aerial system this can be reported to repairs in the usual manner and a job will be raised and attended to by the specialist contractor appointed to the contract.
We are confident that systems are operating as expected, there is no consideration being given to provide a refund.
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Action: |
NONE
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Start date: |
16.11.2022
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End date: |
16.11.2022 |